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Eugene Pristupa

Eugene Pristupa

Product Manager

Eugene brings a unique mix of experience in sales, logistics, and customer support within the DAM field. He holds a Master's degree in International Economics and has skills in frontend development and analytics. Eugene has an in-depth understanding of DAM like no one else.

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Expertise

  • Product Management
  • Customer Success
  • Sales and Logistics
  • Digital Asset Management

Experience

Eugene brings a unique combination of expertise across sales, logistics, customer support, and product management, with a particular focus on the Digital Asset Management (DAM) domain. His strong background in international economics, coupled with technical skills in frontend development and analytics, gives Eugene a well-rounded understanding of how to bridge customer needs with effective product solutions. Eugene began his career as a Customer Service Agent at Namecheap, where he honed his customer support skills. He went on to hold various roles in customer success, ultimately becoming a Customer Support Team Lead at Pics.io. His deep understanding of the DAM landscape and experience with customer challenges enabled him to optimize workflows and improve user satisfaction. As a Product Manager at Pics.io, Eugene plays a key role in driving product development, working closely with engineering teams to deliver solutions that meet customer feedback while supporting business objectives. His ability to understand both technical aspects of DAM and the customer experience makes him a valuable asset in product strategy and innovation.

Education

Eugene holds a Master's degree in International Economics from Simon Kuznets Kharkiv National University of Economics. He also has foundational knowledge in frontend development, including HTML, CSS, JavaScript (React), and is currently expanding his expertise with Redux.
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